Firstly, may we take this opportunity to thank you all, from the bottom of our hearts, for continuing to support us through these testing times. Whether that was by utilising our meal delivery service during lockdown or by coming back to visit us once we reopened. It really does mean the world to a small business to have the support of the local community and we are humbled by your kindness, and willingness to adapt to the new normal.
In light of the recent government regulations concerning the hospitality industry, we would like to let you know what we will be doing to keep you, our staff and the wider community safe.
Since we reopened in July we have provided hand sanitiser at all entry and exit points, initiated table service, utilised a one way system around the building and implemented a rigorous cleaning regime. We have also insisted our customers take part in the track and trace system which was, until now, voluntary.
The new guidelines have set new rules by which we must abide by law. We will continue with all the measures listed above however there will now be a requirement to wear a face covering when moving around the building (it can be removed to eat and drink when sat at a table). We have placed posters around the building containing a QR code compatible with the new NHS Tracing App, which can be downloaded here https://www.nhs.uk/apps-library/nhs-covid-19/ . For those unable to utilise this app we will continue with the paper based system that has been in place since July.
Finally, we must now be closed by 10pm every night. This will mean last orders for drinks will be 9.40pm and we have decided to adjust our dinner service times forward slightly to 6.30-8.30pm. This it to ensure we can continue to carefully space our bookings and also to avoid our guests having to rush their dinner. We pride ourselves on out relaxed atmosphere and we very much want that to remain. We will also be unable to take bookings for more than six people.
Our staff have been instructed to challenge practices or behaviour that go against the current guidance or put guests or staff at risk. So far the vast majority of people have been incredibly supportive of the measures we have in place and we fully expect this will continue.
We appreciate that these changes have drastically altered the way in which people socialise in pubs, bars and restaurants up and down the country however we hope these measures help reassure our guests that we will continue to look after you. The White Lion has been welcoming guests through the doors for over 500 years and, while things are a little strange at the moment, we very much hope to continue for at least 500 more.
Take care, stay safe,